“Not just insurance, it’s assurance”

Who are Hancock Insurance?

We are a South Australian family-owned Insurance Brokerage providing general insurance and risk management you can trust. Based in the heart of McLaren Vale, we are proud to be a local business that has been helping to protect our community since 1985.

Our flexible and tailored approach is what sets us apart from the rest. We understand that everyone’s personal and business circumstances are unique, and our aim is to provide personalised solutions to protect what’s most valuable to you. With access to all of Australia’s major insurers, boutique underwriting agencies and broader international markets, we’ve got your insurance needs covered.

Director / Insurance Broker, Tom Hancock has forged a very successful career in the insurance industry since starting out as an Underwriter with QBE Insurance in 2008. After 5 years in this role he realised that his future was in broking rather than underwriting and made the switch. He subsequently enjoyed a very productive career as a Corporate Insurance Broker with two of the world’s largest firms. It was during his 7 years as a corporate broker that he felt he had more to offer than simply being an employee of a global company. In 2020 Tom welcomed the opportunity to take on the responsibility of the family business and now has the freedom to manage his clients with the respect and personal service they deserve.

Why choose us?

Our depth of knowledge across a wide range of insurance products, dedicated customer focus and technical expertise specialising in Food and Beverage, Agriculture and Claims Advocacy whilst providing a personal customer service is what makes us truly unique.

We have a proven track record of providing insurance support to some of Adelaide’s most recognisable brands. We have helped guide them through the common gaps in cover and pitfalls in insurance and transition them to a more robust risk management strategy, successfully overhauling their insurance program in the process. It is this experience, combined with our ability to provide a fresh and unbiased perspective of your risk profile that allows us to devise a tailored insurance solution that is bespoke to your needs.

What we can offer

We pride ourselves on the personalised service that we offer to our clients. As a family-owned boutique brokerage, we provide a reliable single point of contact across all our service offerings, so you know who you are dealing with. This personal and customised level of service is the cornerstone of our business.

Clients seek out our support because of our specialised approach to Insurance, Risk Management, Client Service and Claims Advocacy. Our unique outlook on insurance results in a much more creative, flexible & tailored result for our clients.  We support our clients through many of life challenges and strive to always represent their best interests, an approach that is best shown through our claims support.